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(Archived) Office Administrator

Last Updated: 29/08/22

Job Description

Homeplus Logo

HomePlus NZ is a nationwide network of home improvement specialists, who look after customers with a range of aluminium building solutions for the whole home. Custom made for each customer’s unique home, HomePlus sorts out the project from the initial quote through to making and installing the product. We have been well established in Whangarei for 45years, and pride ourselves on our reputation in the community.

The Position

We are currently looking for a reliable Office Administrator for our Whangarei showroom. The role is to coordinate office/ showroom activities and operations to secure efficiency and compliance to company policies. They will undertake administrative tasks, ensuring the rest of the staff has adequate support to work efficiently.

This is a permanent, full-time position. Some of the duties include:

  • Answering and recording all messages
  • Greeting customers and assisting them in the showroom
  • General administration duties
  • Manage enquiries
  • Maintaining a tidy showroom
  • Maintaining debtors and creditors, invoicing, and records.
  • Processing stock orders and subsequent confirmations and deliveries.
  • Liaising with the director and production team regarding job priorities.
  • Manage phone calls and correspondence (e-mail, letters, packages etc.)
  • Create and update records and databases with personnel, quotations, financial and other data
  • Track stocks of office supplies and place orders when necessary
  • Assist colleagues whenever necessary

The office administrator ensures smooth running of our company’s office and showroom and is central to first impressions of our business.

The ideal candidate will be an energetic person who takes initiative and has a positive attitude. You will be a friendly, well-presented individual with:

  • Creative problem-solving ability
  • Multi-tasking aptitude
  • Can work independently
  • Excellent communication and interpersonal skills both on the phone and in the showroom with a confident and friendly approach
  • Ability to build and maintain excellent working relationships
  • Flexible and adaptive
  • Excellent attention to detail and accuracy
  • The ideal candidate will be competent in prioritising and working with little
  • They will be self-motivated and trustworthy.
  • As we use manual job sheets and orders, tidy handwriting and good comprehension is essential.


  • Ability to work on their own, self-motivation and initiative required.
  • Proven experience as an office administrator, office assistant or relevant role.
  • Interest in our product range to learn of their applications and uses.
  • This involves an ability to understand some technical details and differences in their applications.
  • Personality to engage with customers along with sales ability to identify their needs and demonstrate appropriate solutions.
  • Maintain office and showroom including displays in a tidy and clean state.
  • Outstanding communication and interpersonal abilities
  • Excellent organisational and leadership skills
  • Familiarity with office management procedures and basic accounting principles
  • Excellent knowledge of MS Office and to set up and use Xero software.
  • Experience with [Register to View] or other CRM systems is preferred but not required.
  • Ability to build a rapport with service representatives from our main suppliers and with our regular customers.
  • Perform related duties as assigned by the Director.

If you are interested in this role, click the apply button to submit your CV and academic transcript.

Please note that only candidates with the right to work in New Zealand will be considered.

Company Details

Whangarei, Northland, New Zealand